FAQs

How can I contact ELVERA ?

You can email us at storeelvera@gmail.com where our customer service team will be happy to help you with whatever you need!

Do you ship worldwide?

No Unfortunately For Now We Only Ship In The Middle East 

Can I change or cancel my order?

As we aim to process orders as fast as possible, you must request any changes/cancellations within 12 hours of ordering. All requests after this time will be denied. Your order can be returned for a full refund after it is received.

What payment methods do you accept?

We accept all major credit cards (VISA, Mastercard, Apple Pay, Tabby And Google Pay) payments.

When will my order be processed?

All orders are handled and shipped out from our warehouse. Orders in the UAE Will get Delivered Within 2 To 4 Days After order confirmation 

How long will it take to receive my order?

If you ordered from the UAE. from 4 to 10 Days Outside the UAE From 7 To 11 Days